Royal Prince Alfred Hospital School

Care, Connection, Continuity

Telephone02 9515 6382

Parents, carers and community

As a parent or carer, you are an important part of our school community. We offer a range of services to support you and your family.

Counselling for families

The school counsellor can assist when families undergo a trauma or big change. Contact us to make an appointment. For information in community languages, see school counselling service.

Outside of the education system, free telephone counselling services are available to support families who may be going through a difficult time.

  • Lifeline – 24-hour telephone counselling service. 13 11 14.
  • Mensline Australia – 24-hour telephone counselling service for men. 1300 789 978.
  • Parent line – 24-hour advice and information service. 1300 1300 52.

Interpreting and translations

We will help you communicate with our school. If you’d like an interpreter for a school meeting, let us know and we will arrange one, if available.

If you don’t speak or understand English well and want to contact us, call TIS National on 131 450 and ask for an interpreter in your language. The operator will call the school and get an interpreter to help. This service is free.

For more information, listen in your language.

Visit the department’s translated documents section for important information that’s relevant for your child’s education in many languages.

NSW Education Parent App

The NSW Education Parent App has new features making it even easier for parents and carers to stay in touch with the latest news, and get emergency updates from their child’s school.

The app is designed to streamline communication between schools and parents and carers with features such as push notifications to your phone so you never miss any important news or an upcoming event.

Drawing on the School’s Website Service (SWS), schools can now display newsletters on the app via the website. Users will also now be able to receive emergency updates such as school closures (formerly available only on the Update App).

Download the app in the Apple Store or Google Play.